"Sure... look, a couple of things on that…

Here at Outsourced Doers, we’re quite a large business and have worked with over 3,000 Founders so far and what you’re referring to would be about a handful. We have hundreds of great reviews online, but a couple of bad ones...

When you’re running a business like ours, at such a large scale, it’s something that is unavoidable as we’re working with all different types of personalities who have all sorts of things going on.

When you’re looking at the numbers, out of 3,000 customers, it’s about 0.1%, so we’re talking about very small numbers.

And I guess something else to remember is, I mean, you’re a business owner right?  I’m sure you haven’t made every single person you’ve worked with 100% happy.

There are things that you can control and you do everything you can to control them, and then there are other things outside of your control and there are just some clients you can’t please no matter what. 

So, we’re quite proud actually of our track record with our customers.

The other thing I can assure you of is that if you’re ever in a situation where there’s something you’re not happy with or there’s something that you want to be better, you reach out to us, and I can assure you that we’ll work to do everything we can to make you successful.

That’s our commitment to you and we’re good at doing that.

So we’ve usually thought of everything but if for any reason we’ve missed something and you’re not happy, just reach out to us and know that a person will be on the phone, have a chat with you, figure out a solution and we’ll do everything we can to make sure that we see that through and you get the results you’re after."